Topic: McDonalds(again)

[GreekMeadow]

I really think the ONLY requirement to be employed by McDonald's is to be TOTALLY ILLITERATE!! 

This was the order:
Cheeseburger Happy Meal for boy under 3 ketchup only.
Quarter Pounder w/cheese Value Meal (no onion & light ketchup) w/ a bottled water........
1st off, they tried giving me a cup of water instead of the bottled water....no big deal, straightened that out......

We drive to the river to have a little picnic only to find....
H.M. burger had mustard, onion, and pickles on it and the toy was an ELECTRONIC Mouthpiece Item (yeah, a 2 year olds interest....not!)
Then, the Q.P.w/cheese was 2 children's cheeseburgers......and really. what is the point of calling management?  They say to come back in and they will give you a replacement order....yeah right, I want a pissed off worker giving me a replacement order only thinking the whole time you're getting a ~special~  sauce on it....I don't think so!!

And whats the deal with the drinks?  Does McDonald's have an ice shortage?  I order EXTRA ice and I'm lucky if I get a quarter of a cup of ice (if even that much)...I hate bitching about that, but I'm on dialysis and not allowed that much fluids daily....and I tell them this.....doesn't do a damn bit of good!

Ok, I'm done whining now (atleast about this...lol)

[Rainbow]

As much as McDonalds gets complained about, why does anybody bother still going there?

[tpgunbiz]

I'm guilty of it. Every now and then I get a craving, and then spend the rest of the day wishing I remembered the last time I had the runs....lol.  Most its because my kids love McDonald's. Every time they piss me off I write the corporations website and they send me coupons for more disgusting food...lol. I avoided eating there for a year and as of recently Ive eaten there a bunch. I cant figure out why either...maybe they put heroin in the french-fries.

[Eeyore]

Does anyone know if the Play Place in Waynesville has been fixed yet?

[~Vanilla Princess~]

The one in waynesville really sucks.... <)<)<)  It is awful!!! &^&**(

[julymorning]

I'm guilty of it. Every now and then I get a craving, and then spend the rest of the day wishing I remembered the last time I had the runs....lol.  Most its because my kids love McDonald's. Every time they piss me off I write the corporations website and they send me coupons for more disgusting food...lol. I avoided eating there for a year and as of recently Ive eaten there a bunch. I cant figure out why either...maybe they put heroin in the french-fries.

With me, it is their tartare sauce.  Ever since high school I prefer to dip my french fries in tartare sauce instead of catsup. Yeah, I know I'm strange. For my taste, Mcdonald's has the best.  If it wasn't for that stuff, I would probably never eat there.

[hinman]

For me it is the french fries.

[Eeyore]

For us on a bad weather day - It is the playplace...

[GreekMeadow]

I cant figure out why either...maybe they put heroin in the french-fries.

LOL....I agree! 
And I go there because my 2 yr old nephew loves the fries!

[Strictly Confidential]

Went there (St. Robert McD's) on Tuesday, and have learned, if you use the drive through pull over and check your order - which we did and sure enough, we were missing 1 cheeseburger from my sons 2-cheeseburger meal.

So, in I go - as I belly up to the counter I hear what must have been the manager getting on one of the kids in the back for acknowledging an order but not starting it.  This fella is 40'ish, very polite to customers, and very apologetic over the messed up order.  He fixed us up and cracked the whip again.

Don't know if he is new or not, but I got the impression he was very no nonsense and was there to get things right - which is badly needed....

[Eeyore]

I wonder if that was Dave the owner -- who came on the old board and posted his contact information for anyone having problmes with any of his McDonald's.

[tanya0220]

I took my girls to the playplace this past weekend. I think it was the managers kids that came in and she was letting them slide down the slide on trays. They were also hanging off the support beams. Okay tehy were like 9 and my girls were 3. She saw how upset I was and didnt say anything to them or to me...I know you are a manager but hello I am a paying customer!

[managerwhocares]

Hello my name is Richard Cabanes and I am the store manager at the Mcdonalds in Waynesville. If you have any concerns or complaints or even nice things to say about my store I would love to hear about them so we can fix the issues. If you would like to talk to me my Mcdonalds Cell Phone is 573-578-7121 or the store number is 573-774-6671. I take great pride in serving the Waynesville area for the last 2 years and I know my store has made much needed improvements in the last couple of years. I know we are never going to be perfect, but we are going to try really hard to be. I would like to know Greek Meadow was that my store or the St. Robert store? If it was my store I would first like to apologize for the mess up and I would like to correct it. Please give me a call and your info and I will take care of it. I can also ensure you that we do not handle mess up orders the way you think we do. If we get a mess up order we take great pride to fixing the order the correct way right away for you and our other customers. For the issue about hiring it is very hard to find good help, but we have an awsome hiring policy called Hiring To Win that every empolyee goes through and we hire depending there score. Fast Food is not for everyone and it is not as easy as people think. We are looking for good people and we are taking application for all positons for all shifts. So if you Know of anyone like friends,families or neighbor kids in High School looking for a job have them come see me. The Playland is fix to answer the question for Eeyore. I will be checking this site almost everyday so I will answer your questions here or feel free to call me. Thanks Richard

[managerwhocares]

Tanya I will look into that and find out what manager let that happen and take care of that. Please leave me more info if you can. Like if you know the nameor description of the manager or the kids and a time frame. I do apologize for that and that is not acceptible and it will be corrected. Thanks Richard

[managerwhocares]

Everyone needs to try our New Ice Coffee and Sweet Tea. They are awsome! @@@#$$#

[OLDigahmah]

The tea is really good but sometimes it is still warm and even ice doesn't cool it down to "iced" tea level.  Is there anyway you can make it and put it in the refrigerator before you put it in the dispenser.

[managerwhocares]

we just bought more dispensers so we can refriderate the Tea for peak hours like lunch and dinner rushes, because with the 42 oz on sale for $.89 it is very hard to keep up. I am glad you like it and thanks for the suggestion. Thanks Richard

[managerwhocares]

Just to let everyone know we Free Ice Coffee starts on Monday June 18th and every Monday after that for the next 4 weeks. We have 3 flavors Pure Sugar with is reg, vanilla, and hazel nut. The med is a 24oz for $1.89 and the Large is a 32oz for $2.19. We will be giving the med away for Free Ice Coffee Monday Starting on the 18th of June. @@@#$$# @@@#$$# @@@#$$# @@@#$$# @@@#$$# @@@#$$# @@@#$$# @@@#$$# @@@#$$# @@@#$$#

[Eeyore]

We went last week, our order was correct and the iced tea is real good!

[tanya0220]

We went last Sunday around 6 pm (I think) the girl that was cleaning the playplace was soo nice you could tell she did not was to be out and around the staff working that night. The "manager" I think she is anyways was a very light blond female. She was very rude. She let these two boys do whatever they wanted and they were with 3 older men who were joking around in front of the counter so nobody wanted to order. I just didnt like that she let those kids act that way..not even caring that my girls could not play because by letting them ride down the slide on a tray was a safety risk for my three year olds!  The play area was really clean and then you walked out in the main area and it was trashed....thanks for listening to our complaints I think that is great. I also must say I know it is hard to be people pleasing and run fast food..way back when in high school I worked at Mcd's and it is one of my best memories of high school I had so much fun, but would never treat people the way some people treat you there.

On another note, I went to St Robert drive thru today to get my husband dinner and it was quick and courteous..there was a manager there who looked like he was taking there crap and he made sure stuff was moving

Also I LOVE the iced cofee

[littlebit]

Its nice to see a manager care about his customers.

[managerwhocares]

Thank you Tanya I will look into that and thanks for the input I know now what direction I need to go . Thanks Richard

[rchyrch]

Maybe the Mcdonalds manager can answer this question.....I have been hearing wonderful things about your new iced coffee- I have looked up the nutritional info online and see that (for me) there is alot of sugar in them.... my question is, is it possible to order your coffees to be made with splenda or equal or similar product, or no sugar at all,  for us strict diet people?

[ShowmeHillbilly]

do ya hire disabled people?
not in wheel chair just have MS and get really sore sometimes so I could only work a few hours.

[managerwhocares]

rchyrch yes we can just ask us to not put in flavor shots and to put in splenda or sweet and low and will will be happy to do that. You will have to get a reg ice coffee no vanilla or hazelnut flavor. Come try one on us on free ice coffee Mondays. Thanks Richard

[managerwhocares]

showmehillbilly yes we hire several people with disability for short hours. As long as they can perform the job duties that are required. We are looking for prep,lobby,and birthday host which all these positions will be 5 or less hour shifts. If intersted please com and see us. Thanks Richard

[tanya0220]

anyone know when they clean the waynesville playplace is is too gross for words

[Digital Narcosis]

Just remember people... this is McDonald's that we're talking about... not a five star restaurant or something...

You get cheap food and cheap service.

[tpgunbiz]

Well they pisse me off saturday. I ordered 6 cheeseburgers and waited in a 20 minute line. by the time I got up to the windo they tell me to move forward and my burgers will be out in a few minutes.....Well I was cranky as well as hot andI told her I wasnt moving up. for some reason my burgers appeared imediately. not in a few minutes......right then. I guess when they have you move up theres no real reason for it.

[Just_a_Biker]

I went through the drive through about 11:00 last night and had excellent service, although I did have to wait for my Chicken Selects to be done.